Your customers reach out through multiple channels… are you still relying on phone calls only?

Join the Contact Center Excellence Workshop – ACTD Certified
📅 From October 31 to December 31, 2025

Delivered by Karim Mohamed Abdelrahim, Business Development & Intelligence Growth Director at Andalusia Group (Egypt & KSA), with 14+ years of expertise in Contact Center management and digital transformation.

What you’ll gain:

- Fundamentals of modern Contact Center operations
- KPIs & performance management for efficiency and service quality
- Omni-channel strategies & AI integration
- Workforce planning & effective leadership
- Compliance standards & customer experience best practices
- The future of AI-powered Contact Centers

Register now and transform your Contact Center into a true growth driver—not just a service channel.